Data & privacy

Manage your Nuvemi account and data

Use this page to delete selected Nuvemi data areas or request full deletion of your account, even if the app is no longer installed.

Delete selected data and keep your account

You do not have to delete your account if you only want to remove specific data. After secure sign-in, you can delete journal, moods, activities, AI history, favorites, or all content data separately.

Google Play account URL: lumio-mind.de/konto-loeschen
1

How it works

Sign in with email and password. Leave the password blank for Google/Apple accounts.
Confirm the security code sent by email.
Delete selected data areas or your whole account.

2

What is deleted?

Account deletion removes profile, email, login, progress, favorites, journal, moods, activities, AI history, collection items, friend data and sync data associated with your account.

3

What may be retained?

Purchase or tax records and necessary security or abuse-prevention records may be retained only where legally required or justified. Authentication-throttling data is normally deleted after two days and revoked device sessions after 90 days unless a legal duty requires otherwise.

Secure sign-in An email code and, where available, your Nuvemi password protect access.